2001-5-31 12:44:19 haru
リモートメールにアクセスできない [リモリモ] へのコメント 2001-5-31 03:07:38
初めまして。
digiwebを使っていましたが、5/7からHPが見られなくなり、転送していたメールも
届かなくなりました。問い合わせに対する回答もなし。で、他のプロバイダに乗り換えた
のですが、不着期間(5/7～5/28)のメールに関して、ようやく回答が届きました。
送信者に頼んで再送してもらいなさい、ですって。
以下、メールを引用します。
--------------------------
From: Digiweb Support [mailto:support@digiweb.com]
Sent: Thursday, May 31, 2001 6:24 AM
To: Miho Harusawa
Subject: RE: Interliant, Inc. (Digiweb) Invoice 2997-11771 [7207:3244]
SUPPORT RESPONSE REQUEST
Dear Miho Harusawa,
In your e-mail you have requested to retrieve e-mails that you
did not receive during a period when your e-mail was not working.
Unfortunately this is not possible as any e-mails that are sent
to a non-functioning account are either returned to the sender or
deleted by an interum computer. If you were expecting e-mail during
this period you will need to ask the sender to resend their mail.
If you continue to encounter difficulties with your e-mail account,
you may wish to contact a technical support agent by phone so that
you may discuss this matter further.
Best regards,
Lorna Cantre
Digiweb Technical Support
ORIGINAL MESSAGE
============================================================
>Dear Digiweb Billing,
>
>Since 7th May , up to today(28th May), I 've got NO SERVICE
>of your virtual domain hosting. No mail avairable, No Web visible.
>You shall not charge for May.
>
>It was great damage for my business, not to get mails to my domain,
>but before cancelling my account, I should get back my mails pooled
>in your server, to minimize damages.
>Let me know, how I can get my mails of 20 days, to my domain.
>
>Sincerely,
>